24/7 support & monitoringHIPAA Compliant · SOC 2 Type IIServing healthcare & business since 2002
Solutions for Hospitals & Health Systems

Your technology partner for hospital excellence.

Hospitals need accountability. As the owner and operator of our own datacenters, telecom network and full cybersecurity stack, we deliver end-to-end IT, security and operational support without third-party dependencies.

Single-vendor accountabilityOwner-operated datacentersHIPAA · SOC 2 · PCI DSS alignedGlobal workforce

One partner for the whole hospital

  • Security (MSSP)24/7 HIPAA-aligned protection
  • Network & cablingdesigned for clinical uptime
  • Telecom & UCwe own the dial tone
  • RCM & staffingreimbursement from day one
Hospital checklist

Everything a hospital needs, from one team

Use this as your checklist. Each area below is delivered and supported by IHS staff.

Managed security services (MSSP)

HIPAA-aligned, 24/7 threat protection.

  • IHS SIEM with real-time log correlation and alerting
  • CrowdStrike EDR and MDR on every endpoint
  • Check Point Harmony for email and web threats
  • Vulnerability scanning, patching and penetration testing
  • Security awareness training and phishing simulations
  • Incident response planning and tabletop exercises

Network infrastructure & cabling

Designed for clinical uptime from day one.

  • Full LAN, WLAN and WAN design
  • Cat6A and fiber for MDF, IDF and patient areas
  • Enterprise firewall, switching and wireless
  • Segmentation for EHR, medical devices and guest Wi-Fi
  • Redundant ISP circuits with failover
  • Rack build-out, cable management and labeling

Hardware deployment & support

From procurement through ongoing management.

  • Workstations, thin clients and clinical PCs
  • Printers, scanners and label printers
  • Barcode and RFID scanners for pharmacy and inventory
  • IP desk phones and conference room AV
  • Asset tagging, imaging and standard configuration
  • On-site and remote help desk with SLA-backed support

HIPAA-compliant telecom & UC

On the IHS-owned platform.

  • Hosted PBX with encrypted SIP trunking
  • Auto attendant, call queues and departmental routing
  • Nurse call integration and overhead paging support
  • Secure SMS, fax-to-email and voicemail transcription
  • Video and team messaging
  • BAA included, with call detail records and audit logs

Healthcare virtual assistants

HIPAA-trained staff from our Philippines office.

  • Scheduling and patient intake coordination
  • Insurance verification and prior authorization
  • Referral management and follow-up calls
  • Medical records requests and chart prep
  • Patient communication and satisfaction outreach
  • Bilingual support, English and Spanish

Revenue cycle management

Maximize reimbursement from day one of operations.

  • End-to-end RCM, charge capture through collections
  • CPT and ICD-10 coding for all hospital departments
  • Clean claim submission with denial management
  • Payer contract and fee schedule analysis
  • A/R follow-up and aged balance recovery
  • Monthly KPIs: collection rate, days in A/R, denial rate
Mission-critical hosting

Compliant datacenter hosting, close to your campus

IHS owns and operates its own cloud infrastructure in Houston and Dallas, which gives local healthcare institutions fast, low-latency access to their data.

  • EHR systems
  • PACS/RIS systems
  • Lab systems
  • Domain controllers
  • Remote access servers
  • Pharmacy and infusion management servers

Why hospitals choose IHS

  • Owner-operated datacenter hardware in Houston and Dallas
  • Healthcare IT experience since 2002
  • 125+ staff across Houston, Ahmedabad and Manila
  • Single-vendor accountability
  • HIPAA, SOC 2 Type II, PCI DSS aligned
FAQ

Questions we hear most

What does a healthcare systems integrator do?

A healthcare systems integrator designs, connects and supports all the technology a hospital runs on: network, security, servers, phones, clinical applications and billing. IHS delivers all of these with its own staff and its own infrastructure.

Can IHS support a new hospital opening?

Yes. We design the network and cabling, deploy hardware and phones, stand up security and hosting, and start revenue cycle management so reimbursement begins on day one of operations.

Do you host hospital systems?

Yes. We host EHRs, PACS/RIS, lab systems, domain controllers and remote access servers in IHS-owned infrastructure in Houston and Dallas.

Ready to talk? The first assessment is free.

Tell us what is slowing you down. We will review your setup and give you a clear plan, with no obligation and no long-term contract.

Call (281) 909-1020