Plain-language guides for busy offices.
Short, practical articles on compliance, security, billing, phones and AI, written for physicians, office managers and business owners. No jargon.
Texas SB 2610 in plain English
What Texas SB 2610 is, who it covers, what it protects you from, and the security controls you need in place to qualify for the safe harbor.
Read the guideHealthcare · 6 min readHIPAA security checklist for medical offices
A plain-language HIPAA Security Rule checklist for physician practices: risk analysis, access control, encryption, backups, training, vendors and breach response.
Read the guideRevenue cycle · 5 min read12 questions to ask a medical billing company
How to evaluate a revenue cycle management company: the numbers to ask for, who owns your data, how you see reports, fees, security and contract terms.
Read the guideIT basics · 4 min readManaged IT vs. break-fix, MSP vs. MSSP
The difference between break-fix IT support, a managed service provider (MSP) and a managed security service provider (MSSP), explained for office managers.
Read the guidePhones · 5 min readChoosing a phone system for a medical office
What a medical practice should look for in a cloud phone system: HIPAA and a BAA, texting and fax, 911 rules, reliability, EHR integration and AI answering.
Read the guideAI · 5 min readWhat AI agents can do in a medical office
A practical guide to AI automation in physician practices: which front-office and billing tasks AI agents handle well, where people stay in charge, and safety questions to ask.
Read the guideCompliance · 5 min readPCI DSS 4.0 for accounting firms
A plain-language guide to PCI DSS 4.0 for accountants: who must comply, the twelve requirement areas, what is new in version 4, and how to reduce your scope.
Read the guideInfrastructure · 4 min readPure copper vs. CCA network cable
The difference between pure copper and copper-clad aluminum (CCA) Ethernet cable, why CCA causes trouble with Power over Ethernet, and how to tell what you are buying.
Read the guideHealthcare · 5 min readCloud PACS/RIS buyer's guide
What to look for in a cloud PACS and RIS: zero-footprint viewing, RIS integration, teleradiology, migration of prior studies, uptime, security, AI and pricing.
Read the guideStaffing · 4 min readHiring a healthcare virtual assistant
What a healthcare virtual assistant does, how HIPAA applies to remote staff, eight questions to ask a provider, and how to make the first weeks succeed.
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