Privacy Policy

Last updated: 2026-11-11. Draft for review by IHS counsel before publication.

Information we collect

When you submit a form, call or email us, we collect the details you provide, such as your name, company, email address, phone number and message. Our web server also records standard technical information such as IP address, browser type and pages visited.

How we use it

We use this information to respond to your request, provide our services, and improve this website. We do not sell your personal information.

Cookies, analytics and third-party services

This website does not set advertising or tracking cookies of its own. Fonts are served from our own server. We may measure visits with privacy-friendly analytics that do not use cookies or identify individual visitors. Our network provider, Cloudflare, may set a strictly necessary security cookie. The map on our Contact page is loaded from Google only if you choose to display it, and Google's own terms then apply.

Website chat

The chat assistant on this site is an AI agent that runs on IHS Flow, our own platform. Messages you send are processed to answer your question and may be reviewed by our staff to follow up. Please do not enter patient or other sensitive information in the chat.

Text messages

If you give us a mobile number and consent to receive text messages, message and data rates may apply. Mobile opt-in information is not shared with third parties for marketing. Reply STOP to opt out.

Protected health information

Please do not send patient information through this website. Protected health information that we handle for clients is governed by our Business Associate Agreements and HIPAA.

Security

IHS is HIPAA compliant and maintains a SOC 2 Type II attestation. We apply administrative, technical and physical safeguards to the information we hold.

Contact

Questions about this policy: [email protected] or (281) 909-1020. Infotech Houston Solutions LLC, 12727 Featherwood Dr, Suite 119, Houston, TX 77034.